Q1: I can’t connect to VSPV13M over a 3G network, but it works with my wireless network. Why?
A1: Your network configuration is not yet completed. Please check your port forwarding settings.
Q2: My live images are not smooth. Why?
A2: This is affected by local network upload bandwidth, router efficiency, client network download bandwidth and
complexity of the scene.
(Recommended) To have the smoothest video, select QVGA; to have the best image quality, select “SXVGA”; to
have a mixture select “VGA”.
Q&A
Activate Push Video
When “Push Video” is enabled, you will receive event notifications on your iPhone / iPad within 5 seconds.
Before using this function, make sure you’ve inserted a micro SD card to VSPV13M for event recording.
Step 1: Open “EagleEyes”, and switch the Push Video button to “ON”. You’ll receive the message indicating that
Push Notification (Push Video) is on.
Step 2: Return to the main menu of your iPhone / iPad. You’ll receive event notifications when there’s a detection
event. Select “View” to immediately play the recorded clip.
Push Video
Button
Q3: The detection range of the built-in human detection sensor seems too short and the sensor is not sensitive enough.
Did I do anything wrong on installation?
A3: The human detection sensor is influenced by the temperature of the environment. The applicable working
temperature is up to 30
o
C. To get more accurate and precise detection, you can connect external alarm devices,
such as magnetic contacts.
Digital PTZ
Function
White LED
Slow Shutter
Disabled
When Push Video is “On”
fixed to “Auto”
fixed to “Level 2”
ON / OFF selectable
When Push Video is “Off”
Manual / Auto / Timer selectable
Level 0 ~ 5 selectable
“Push Video” is an active notification system, different from traditional FTP, Email and SMS notification methods. It’s faster but
also easier to be affected by your network bandwidth.
When enabled the parameters listed below will be fixed to ensure “Push Video” gets the optimized event images.
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